At Trackify, we aim to deliver your orders swiftly and securely. Below are the details of our shipping policy to ensure you have a seamless shopping experience.

1. Order Processing Time

  • Orders are processed within 1-2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Time

  • Within Pakistan: Delivery typically takes 3-5 business days depending on your location.
  • Delivery times may vary during peak seasons, sales, or due to unforeseen circumstances such as weather or courier delays.

3. Shipping Charges

  • Flat-Rate Shipping: A standard shipping fee will be applied to all orders, unless stated otherwise during promotions.
  • Free Shipping: We offer free shipping on orders above a certain amount (check our website for current promotions).

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • Use the tracking number to monitor the status of your shipment through our delivery partner’s website.

5. Delivery Areas

  • We deliver to all major cities and towns across Pakistan.
  • If your area is not serviceable, our customer support team will contact you to provide alternative options.

6. Undeliverable Packages

  • If a package is undeliverable due to an incorrect address, failed delivery attempts, or unavailability of the recipient, the order may be returned to us.
  • Reshipping charges may apply for undelivered orders.

7. Damaged or Missing Items

  • If your package arrives damaged or items are missing, please contact us within 48 hours of delivery.
  • Provide photos of the package and products for quick resolution.

8. Changes to Shipping Details

  • Changes to your shipping address or contact details must be made before the order is shipped.
  • For assistance, contact our customer support team at support@trackifyshop.com.

9. International Shipping

Currently, we only deliver within Pakistan. Stay tuned for updates on international shipping in the future.

We’re dedicated to ensuring your orders arrive on time and in perfect condition. For any questions or concerns, please reach out to us at support@trackifyshop.com.